Welcome to Mailovedoll. Mailovedoll offers free global shipping services.

Shipping Information

1. Can You Ship To My Country

  •  International free shipping for normal products ; Free of shipping and tax for products stored in warehouse ; Only applicable to buyers in the country in which the warehouse is located. (In very rare remote areas, additional shipping charges may be added.)
  • Free shipping + Countries Free from Parcel Tax: United States, Japan, Mexico. (Note: Mexican buyers are required to provide a sanitary import license to customs otherwise the sex doll will not be able to enter the country)
  • Free shipping + Countries Free from Parcel Tax Under Certain Conditions: EU countries, Canada, Australia, New Zealand, Russia, Vietnam, Singapore, Malaysia. (Note: If you choose to have the import parcel tax covered by seller, delivery periods takes double as long. If you pay your own tax, the purchaser will be required to provide proof of purchase and payment amount to your local customs.)
  • Free shipping + Countries that have Parcel Tax: United Kingdom, Norway.
  • Free shipping + But require buyer to clear customs: South American countries, India, Indonesia, South Africa, South Korea.
  • No-sale Areas: Islamic countries in the Middle East, Turkey.
  • Shipping to Southeast Asian Countries: Air Shipping Double Clearance Tax: Thailand, Cambodia, Vietnam, Myanmar, Singapore, Malaysia. Sea Shipping Double Clearance Tax: Indonesia. (Southeast Asian Countries that cannot be paid by credit card: Since the market in the above-mentioned Southeast Asian countries is regulated by banks in the transaction of adult products, payment by credit card is not supported for the time being.

2. Production and Shipping Time:

After receiving payment, it takes 1 to 3 business days to manufacture your doll and an additional 5 to 10 days for shipment.

Custom sex dolls can take up to a month to produce depending upon the degree of customization.

Ordinary shipping time is 20-30 days. Fast Shipping time is 7-15 days.

During the delivery process, we will carefully pack your doll using a box without any description of content placed on the outside. No third person will know what’s inside in the box, ensuring maximum privacy of our customers.

3. How to Get My Tracking Number?

A tracking number is emailed to you as soon as your doll is ready to ship.

Warning:When we send you the tracking number, the tracking status may not be queried immediately, because the system may take a while to reflect.
If the tracking status is not updated, please check again in 2 days. If there is no change in status within 3 days, please contact us. Check with the shipping company immediately.